Política de privacidad

 

Privacy Policy



1. Introduction

At thehub78 we care not only about offering you the best product and service, but also about the correct treatment and security of the data you provide us. That is why our privacy policy is updated in accordance with the General Data Protection Regulation (RGPD).

2. Objectives of this policy

Ensure that you understand what personal data we collect, why we collect it, and with whom we share it;

Explain how we use the personal data you share with us in order to provide you with a great experience when you use our apps.

Explain your rights and choices in relation to the personal data we collect and process about you and how we will protect your privacy.

We want to strengthen our commitment to each and every one of you in relation to personal data and it is important for us that you know that we take it very seriously. If you have any doubt or question you can contact us directly through the email info@thehub78.com

3. Who is responsible for processing your data?

All the data provided by the Users, whether by browsing the Website or by creating an account on the Website or else, will be incorporated and processed, both through telematic, computerized and non-automated means, in files declared before the Spanish Data Protection Agency (www.agpd.es)

4. How and what data do we collect?

Keep in mind that, to guarantee the proper functioning of the Web and our communication with the client, at thehub78 we will use some of your data obtained through different ways and at different times. You can see it in detail below:

When creating an account on the Web: we will use the personal data that you give us when creating a user account: name and surname, password, email address, telephone number, postal address, country, bank information and date of birth.

Through the use of the web: we will also use other information that we can get to know thanks to the use you make of the Web: your location; your IP address; products purchased; the identification code that we assign to you internally; your navigation through the Platform (dates and times you access, clicks you make, etc.) and the hardware, software and browser you use, payment data, etc.

To refer to all of the above information and any other information we have about you, we use the term "Personal Data".

5. What do we use your personal data for?

To be able to give you an online shopping service mainly. With this you can manage your own account where you can make your purchases, check carts, view products, check orders, etc.
To be able to carry out Marketing actions. This information will allow us to know what news, products and personalized promotions are of greatest interest to you.
To improve the platform and your shopping experience. Based on the browsing data, we will work to improve the quality of the service, make it more functional and better adapt it to your needs.
6. Will we share your personal data with third parties?

In no case will we sell your personal data to third parties, but we will share your data with service providers that help or support us, whether they are located inside or outside the European Union. In any case, the third parties with whom certain personal data is shared will have previously accredited the adoption of adequate technical and organizational measures for the correct protection of the same, always under strict confidentiality contracts.

7. Your rights and data deletion.

As a user, you have a series of rights so that you can decide and control at all times how we use your Personal Data. You can exercise these rights at any time and free of charge by contacting our DPO. In order for us to attend to your request, we need to make sure that it really is you, so you must provide us with a copy of your identity document; We would also appreciate it if you would indicate the right you wish to exercise. In particular, you have the following rights:

Access. You can ask us to tell you whether or not we are using your Personal Data; In the event that we are using them, we will also transfer additional information to you such as what personal data we have about you, what we are using them for, the entities with which we share them, the period during which we are going to keep your data or if we are carrying out profiles, among other things.

Rectification. You can ask us to change some of the Personal Data we hold about you so that it is accurate and up to date. In fact, keep in mind that you must keep the Personal Data contained in your user account updated at all times. You can do it in the "My account" section.

Suppression. You can ask us to delete the Personal Data we hold about you (i) when it is no longer necessary for the purpose for which we use it, (ii) when you withdraw your consent.

Limitation. You can ask us to temporarily restrict the use of your data.

Portability. You can ask us to deliver to you directly or to deliver to another entity, whenever technically possible, a structured file, commonly used and readable by a computer system, containing the Personal Data related to the purchases you have made as well as any other information related to the provision of the Service.

Claim. You can file a claim with the competent data protection control authority. In your case, the competent authorities are the following: Spanish Data Protection Agency.

Opposition. You can object to us using your data for any of the purposes included in these same Privacy Policies.

8. Changes to this Policy.

Please note that if for any reason we decide to make any changes to our Privacy Policy, we will notify you promptly before the changes become applicable. In this way you will be able to know how we intend to use your Personal Data before we start to do so.

9. How to contact: Email: info@thehub78.com