Refund policy

Returns:

1-In cases where you consider that at the time of delivery the product does not conform to what is stipulated, you must contact us within 15 days of receiving your order through our email info@thehub78 .com indicating the will to return. thehub78 will send you an address where to send the returned package, the return shipment will be at your cost and you can send it to us in the way you think appropriate.

2-We do not accept cash on delivery shipments. The re-shipment from our facilities, if necessary, will be at our expense.

3-We will proceed to carefully examine the returned product and we will notify you by e-mail, within a reasonable period of time, if the return or replacement of the product is appropriate (if applicable). The return or replacement of the item will be made as soon as possible and, in any case, within 14 days from the date on which we send you an email confirming that the return or replacement of the non-compliant item is appropriate. The amounts paid for those products that are returned due to some defect or defect, when it really exists, will be fully reimbursed, including the delivery costs incurred to deliver the item. The refund will be made in the same means of payment that was used to pay for the purchase. In any case, the rights recognized by current legislation are protected.